Frequently Asked Questions

You may find an answer in our FAQs or can contact us on our helpline or by leaving a message.

What is a recurring shopping list and how does it work?

MyBazxar helps you capture your bulk grocery essentials in a personalized shopping list delivered to your door once, weekly, fortnightly, monthly or every 6 weeks as per your choice.

In essence, we offer a FREE subscription service, with the full freedom to change, snooze or remove any item at any time. All you have to do is build your shopping list, choose your preferred monthly/biweekly delivery date and time, then figure out what to do with all that free time you will have on your hands!

How do I make a purchase?

Shopping at MyBazxar is easy:

  1. Subscribe by filling in your details and logging in
  2. Browse through the categories or use the search bar to select items and set frequency of purchase for each. You may purchase one time, each week or twice a month, monthly or once every two months.
  3. Once the products have been selected and put away in different lists based on their frequencies, you can ‘View Cart’ where editing is possible, or proceed to ‘Checkout’. Review the items in your shopping lists by clicking the ‘View Cart’ link. You can add or remove any items before checking out. Click on ‘Proceed to Checkout’ to complete your order.
Do I need to set up an account to place an order?

You cannot shop at MyBazxar without registering. Registering comes with various benefits; tailored promotions, seasonal deals and announcements that you do not want to miss.

You can manage your email preferences and edit important information.

How do I register at MyBazxar?

Creating an account at MyBazxar is very simple. Click the ‘Create an Account’ button and fill in a small form with all your particulars. Please note that fields accompanied with an asterisk (*) are mandatory to fill out. Once you have created an account, you can simply log on to the site or App & ‘Sign in’.

Alternately, you can also choose to sign in using your Google or Facebook Account.

How do I edit my details once I have made my account?

You can edit the details you have provided to us while making the account by clicking on the ‘My Account’ tab. You can change your billing and shipping address, phone number and other important information on the site in a similar way.

Is my personal information kept private?

Yes. Your personal information is kept private. You can review our Privacy Policy for details.

How long does delivery take and how much will it cost?

MyBazxar if offering Free Delivery to its subscribers for orders over Rs 3000. Orders placed before 4:00 p.m. PST will be delivered within two working days. Orders placed after 4:00 p.m. will be delivered within three working days.

Does MyBazxar charge a subscription fees?

No, MyBazxar does not charge any subscription fees.

How can I contact you?

We love to hear from you. You can contact us in any of the following ways

  1. You can send us a message from the ‘contact us’ tab on the top right
  2. You can call your MyBazxar representative

3.You can email us on [email protected]

How do I return or exchange an item?

We will refund you for any incorrect, damaged or expired product that you inform us about within 2 weeks of receiving it. We aim to please!